marigold's
Was there something ugly going on Aug. 30th around 7:30-8pm-ish? I came home from the below ugly bookstore incident to find a close friend of the family's husband is divorcing her, as casually as breathing...scary.
Well, here's the bookstore thingie:
Does anyone else feel like they're at the mercy of businesses? That if you question anything a store could toss you out, or worse, consider you a disturbance of the peace? The store's always right? Right now I feel like melted, dirty snow...and sad, sad snow at that. I thought the idea was to provide cust. service, but people keep telling me I'm very wrong. Like today, I went to a 1/2 off bookstore for a sale...I found a cartload of gems! Among them, 2 from the "Clearance" center, so I was really excited at finding a bargain on 2 books ordinarily I wouldn't have gotten but on clearance, Wow! How could I not? Only weird thing? All the other books in the store had prices stamped on them, these 2 didn't, and they were in crummy shape (they might have sold for 50 cents at a garage sale, they were yellowed, bent up, torn at the corner on one book, spines broken and rough--they were a 20 year old Scrabble dictionary and a 150 pg book on the Romany peoples.) So, I'm HAPPY! Estatic! Already, in my mind, I'm drooling over all those *wonderful* things as I read them! I was so happy, I even helped other customers with their book needs (like the guy who needs to learn Norwegian but they had absolutely no books or software there, so I mentioned Rosetta Stone's trial disk is free and it so *good*! That kind of thing...helping a little boy pick up his arms-broken-off Spider Man...talking with other customers about what awsome sales they have there...straightening out the pages of a couple bent up books I saw...in general...being me, spreading good deeds, loving...) I spent ***4***hours in the store racking up a minimum of $50 all told---these were books I've been looking for for AGES, and wonderful surprises, too, small gifts for family and friends for birthdays, etc.
I once worked both at my state college bookstore and Borders, so I have some idea of how bookstores work in general (I've done everything from volunteering to stay overnight after an 8 hr shift to do inventory, I've pinch-hit at the cappucino bar for months, I've run *untold* registers, stocked books and everything else, counted people coming in the doors at the college store, heck, I've even volunteered *3 times* at Borders to be the character for storytime: Peter Rabbit, Lyle the Crocodile and the Wild Thing from Where the Wild Things Are (Fantastic experience to see all those kids SOOO **HAPPY***, they couldn't see me from inside the costumes, but I smiled until my face hurt! One of the best times of my life, doing that : ) ,) to running Harry Potter night and in the same day retrieving "gents magazines", digging through "remainders" and getting exceptionally rare special orders in for Father's day...I worked at bookstores because I *love* people and I *love* books and the synthesis is like magic...usually) --Sympathising with the cashier, I thought I'd explain my situation of the 2 "priceless" books first off. The 1st 2 books out of the cart were these 2 ones w/o prices, to make it easier on him. I explained where I found them and everything to the cashier and he said he couldn't give me clearance prices on these 2 beat-up paperbacks I was kind of fond of.
I asked to speak to the manager, same rhetoric, no dice, *I* was wrong, he kept saying. I explained, but they're not even *price-tagged*, they were in clearance and, actually, having my heart into it already, I explained that my entire cart's worth of purchase hung on those 2 without prices. I just wanted a little justice, that's all, everything to be alright. A bit of give and take--customer appreciation, not tears--I found these 2 books in Clearance, and even if they wern't clearance (but they were,) and they were just misplaced, management could understand and, seeing their quality, and their mis-stocking error/or another customer misplacing error, just understand and be compassionate---some give and take instead of making me feel so awful. A little, "Well, you are buying a ton of books, let me see what we can do"...But instead I was made out to feel like some sort of villian. I felt absolutely terrible! I still do. Made to feel lower than dirt by this store, esp. the manager. I felt dirty. I wanted to go home and wash it all off. I felt dirty inside. I was made to feel mistaken, completely wrong about where I'd found them. Made to *doubt* where I was when I found them, to doubt myself. I felt so ugly and invalidated and, in some ways, threatened that I should just pay the prices they were now quoteing (but appeared nowhere)....or leave the books behind...or be considered a trouble-maker? I'd just gone there with my dad for a happy, peaceful afternoon--we love book shopping together...except it was getting notably unhappier. I had a cartfull of books I LOVED (palmistry, astrology, cartomancy, lucid dreaming, Feng Shui and more,) but by then I felt so awful I left them all there, giving the cart a small shove, and in a minute of emotion said, "I hope you enjoy restocking them." To which the manager said, "We love our jobs here! : )" And I said to him, kind of emotionally-dizzy by then, "I don't feel good about this. I don't feel good about you. I don't feel good about this store and I don't think I'll ever come back."
I know. In retrospect, I could've just told them to keep those two books and have gotten the rest, but I was so hurt, even by then. God, I guess I make stupid mistakes...
Upon speaking with family (incl. my dad) they sided with the store, saying don't speak up, it's their store, just leave the books and go---a good policy in every situation...that I have a problem, speaking up and not easily giving up....and I cried and I cried and cried. I'm not a bad person. I wasn't trying to cause *any* problems, I wanted to just be happy. A tiny meeting of minds, to be understood and treated alright. What am I missing here?
Do I go back, appologize to the store and see if the books are even still there? Or do I try to find them somewhere else? My stomach's turning just writing about it and I could cry again. What did I do wrong? (small sob) Am I messed up for *wanting* things to be kind of just? Wanting justice, love, acceptance, kindness and understanding so badly...(another sob)
Or is something ugly just going on in the stars---a square?---causing visceral pain and upset for this family friend and I? She found out her husband was cheating and called our house around the same time everything was going on at the store. Roughly a 2 hr period...I'm thinking, maybe...Bad Moon Rising in some sign?
I'm **very**, very, very sorry just to vent, it's not me, usually, I'll chant and hope it works like celestial liquid paper, "Om tara tuttare ture svaha......Om tara tuttare ture svaha.....Om tara tuttare ture svaha..."....
Love and Peace to You All : )
Well, here's the bookstore thingie:
Does anyone else feel like they're at the mercy of businesses? That if you question anything a store could toss you out, or worse, consider you a disturbance of the peace? The store's always right? Right now I feel like melted, dirty snow...and sad, sad snow at that. I thought the idea was to provide cust. service, but people keep telling me I'm very wrong. Like today, I went to a 1/2 off bookstore for a sale...I found a cartload of gems! Among them, 2 from the "Clearance" center, so I was really excited at finding a bargain on 2 books ordinarily I wouldn't have gotten but on clearance, Wow! How could I not? Only weird thing? All the other books in the store had prices stamped on them, these 2 didn't, and they were in crummy shape (they might have sold for 50 cents at a garage sale, they were yellowed, bent up, torn at the corner on one book, spines broken and rough--they were a 20 year old Scrabble dictionary and a 150 pg book on the Romany peoples.) So, I'm HAPPY! Estatic! Already, in my mind, I'm drooling over all those *wonderful* things as I read them! I was so happy, I even helped other customers with their book needs (like the guy who needs to learn Norwegian but they had absolutely no books or software there, so I mentioned Rosetta Stone's trial disk is free and it so *good*! That kind of thing...helping a little boy pick up his arms-broken-off Spider Man...talking with other customers about what awsome sales they have there...straightening out the pages of a couple bent up books I saw...in general...being me, spreading good deeds, loving...) I spent ***4***hours in the store racking up a minimum of $50 all told---these were books I've been looking for for AGES, and wonderful surprises, too, small gifts for family and friends for birthdays, etc.
I once worked both at my state college bookstore and Borders, so I have some idea of how bookstores work in general (I've done everything from volunteering to stay overnight after an 8 hr shift to do inventory, I've pinch-hit at the cappucino bar for months, I've run *untold* registers, stocked books and everything else, counted people coming in the doors at the college store, heck, I've even volunteered *3 times* at Borders to be the character for storytime: Peter Rabbit, Lyle the Crocodile and the Wild Thing from Where the Wild Things Are (Fantastic experience to see all those kids SOOO **HAPPY***, they couldn't see me from inside the costumes, but I smiled until my face hurt! One of the best times of my life, doing that : ) ,) to running Harry Potter night and in the same day retrieving "gents magazines", digging through "remainders" and getting exceptionally rare special orders in for Father's day...I worked at bookstores because I *love* people and I *love* books and the synthesis is like magic...usually) --Sympathising with the cashier, I thought I'd explain my situation of the 2 "priceless" books first off. The 1st 2 books out of the cart were these 2 ones w/o prices, to make it easier on him. I explained where I found them and everything to the cashier and he said he couldn't give me clearance prices on these 2 beat-up paperbacks I was kind of fond of.
I asked to speak to the manager, same rhetoric, no dice, *I* was wrong, he kept saying. I explained, but they're not even *price-tagged*, they were in clearance and, actually, having my heart into it already, I explained that my entire cart's worth of purchase hung on those 2 without prices. I just wanted a little justice, that's all, everything to be alright. A bit of give and take--customer appreciation, not tears--I found these 2 books in Clearance, and even if they wern't clearance (but they were,) and they were just misplaced, management could understand and, seeing their quality, and their mis-stocking error/or another customer misplacing error, just understand and be compassionate---some give and take instead of making me feel so awful. A little, "Well, you are buying a ton of books, let me see what we can do"...But instead I was made out to feel like some sort of villian. I felt absolutely terrible! I still do. Made to feel lower than dirt by this store, esp. the manager. I felt dirty. I wanted to go home and wash it all off. I felt dirty inside. I was made to feel mistaken, completely wrong about where I'd found them. Made to *doubt* where I was when I found them, to doubt myself. I felt so ugly and invalidated and, in some ways, threatened that I should just pay the prices they were now quoteing (but appeared nowhere)....or leave the books behind...or be considered a trouble-maker? I'd just gone there with my dad for a happy, peaceful afternoon--we love book shopping together...except it was getting notably unhappier. I had a cartfull of books I LOVED (palmistry, astrology, cartomancy, lucid dreaming, Feng Shui and more,) but by then I felt so awful I left them all there, giving the cart a small shove, and in a minute of emotion said, "I hope you enjoy restocking them." To which the manager said, "We love our jobs here! : )" And I said to him, kind of emotionally-dizzy by then, "I don't feel good about this. I don't feel good about you. I don't feel good about this store and I don't think I'll ever come back."
I know. In retrospect, I could've just told them to keep those two books and have gotten the rest, but I was so hurt, even by then. God, I guess I make stupid mistakes...
Upon speaking with family (incl. my dad) they sided with the store, saying don't speak up, it's their store, just leave the books and go---a good policy in every situation...that I have a problem, speaking up and not easily giving up....and I cried and I cried and cried. I'm not a bad person. I wasn't trying to cause *any* problems, I wanted to just be happy. A tiny meeting of minds, to be understood and treated alright. What am I missing here?
Do I go back, appologize to the store and see if the books are even still there? Or do I try to find them somewhere else? My stomach's turning just writing about it and I could cry again. What did I do wrong? (small sob) Am I messed up for *wanting* things to be kind of just? Wanting justice, love, acceptance, kindness and understanding so badly...(another sob)
Or is something ugly just going on in the stars---a square?---causing visceral pain and upset for this family friend and I? She found out her husband was cheating and called our house around the same time everything was going on at the store. Roughly a 2 hr period...I'm thinking, maybe...Bad Moon Rising in some sign?
I'm **very**, very, very sorry just to vent, it's not me, usually, I'll chant and hope it works like celestial liquid paper, "Om tara tuttare ture svaha......Om tara tuttare ture svaha.....Om tara tuttare ture svaha..."....
Love and Peace to You All : )