Sounds pretty normal to me CrystalKeeper!
First of all, we all have the ability to heal - otherwise we would die quite soon after birth
To extend that to others is not some super power reserved for the Chosen Few, all it needs is intent and the desire to help another.
If you have a feeling that your friend is in need of healing then you're most of the way there. Depends on your best method of working as to what you do next, if you feel that a point of focus helps, be it spells, scrying, tarot, vacuuming..... whatever helps you focus then that's fine.
If crystals are your thing then obviously Rose Quartz is a great place to start. Settle yourself, picture your friend in your mind and use your association with the healing energy of rose quartz to literally think her better. Picture the rose quartz energy surrounding her, passing through her and giving her the strength to heal herself - and this is the really important bit - it is not you that is providing the energy for her to heal, that can be very hard work and not good for you. In Reiki you are acting as a conduit or pipe for healing energy from wherever it comes and I don't ask too many questions about that
and the same principle applies to any healing intent.
Another way that may work - for example the 10 Cups and Ace Swords for me both hold strong healing energies or rather they project a positive point of focus so if I feel it is appropriate I use them in the same way. Again, focus in the card, feel the strength that you draw through it and simply imagine that energy going to your friend for her to use in whatever way she best can.
Another option - pick up the phone! Healing is not always physical.......
in light
cw