Yeah for US Games

Thread originally posted on the Aeclectic Tarot Forum on 08 Mar 2002, and now archived in the Forum Library.

DeLani	08 Mar 2002
Hi gang, I just have to give a big "thanks" to US Games. I have a very old, very sentimental Karma Music Tarot, but it was missing 14 cards. I e-mailed them, and right away they sent out replacements! Free of charge! I have now "folded" them into my deck. It is wierd, they are so bright and new, compared to the rest of the deck - so dark & yellowed. But I'm sure they'll adjust soon. DeLani

blumoon	09 Mar 2002
wowee im impressed! :)

Major Tom	09 Mar 2002
I'm impressed too! :) Nice to know there are companies that aren't in it just for the money.

Kiama	09 Mar 2002
Firstly, Hip hip hooray for US Games! Whata nice company! Secondly, I'm glad you've finally got all the cards for that deck! Was it you who was asking what to do with a fave deck which was missing the cards while back? Kiama

DeLani	13 Mar 2002
Kiama, Yep, that was me. I was so sad not to have my Karma Music deck. Now I've got it back and I'm SO happy. Like a reunion with an old friend. I don't know why, but surreal decks, like the Karma Music & the Thoth, really speak to me. And I don't really like surrealist art! DeLani

blumoon	16 Mar 2002
i recently bought the hudes deck and ive found that four of the cards have ink setoff which i am not that happy about, do you think if i wrote to them they would send me 4 new cards? it costs double here in Australia to buy a deck...

Briarfoote	16 Mar 2002
As a wise women once said, "What have you got to lose?" If they want to charge you for the cards, then you have a decision to make. :)

MeeWah	17 Mar 2002
It is wonderful to hear that U S Games stands behind their merchandise & takes care of its customers! My Robin Wood deck is a favorite deck & one I rely on for readings & other works. Nearly 2 years ago, I was very upset to discover a few cards missing. It occurred to me to contact Robin Wood. I was prepared to pay for replacement cards; however, Ms Wood only requested a stamped, self-addressed envelope. Now that is a class act, too!

blumoon	14 Apr 2002
Quote: Originally posted by blumoon i recently bought the hudes deck and ive found that four of the cards have ink setoff which i am not that happy about, do you think if i wrote to them they would send me 4 new cards? it costs double here in Australia to buy a deck... it's weird quoting yourself! LOL i emailed US Games customer service and a nice lady wrote back and said she will send me 4 new cards!! there's hope folks :)

Andryh	14 Apr 2002
U.S. game is a great company...So glad to see that it is getting recognition for it. Their wonderful customer service keeps us coming back again and again. I'll never hesitate to purchase a U.S. games deck, because they stand behind their products. It really is wonderful to see this kind of personal service in this day and age.

Original Destiny	14 Apr 2002
wouldn't be a bad idea to let US Games know how we feel about them..email them on there good support! :TFOOL

blumoon	15 Apr 2002
Quote: Originally posted by Original Destiny wouldn't be a bad idea to let US Games know how we feel about them..email them on there good support! :TFOOL definitely! :)

Phoenix	15 Apr 2002
I wonder if I emailed them, could they send me a replacement box for my Universal Waite deck??

The Yeah for US Games thread was originally posted on 08 Mar 2002 in the Talking Tarot board, and is now archived in the Forum Library. Read the active threads in Talking Tarot, or read more archived threads.