arthurian tarot defect - email?

Thread originally posted on the Aeclectic Tarot Forum on 08 May 2004, and now archived in the Forum Library.

northsea	08 May 2004
my arthurian tarot has a much defective Moon card, and was bought brand new/sealed on Ebay. is there any email address to request a replacement..from either the authors or Element books?

janomalee	08 May 2004
You might want to try to contact the eBay vendor first. I recently got a new, sealed deck that had 2 Ace of Cups cards and no 5 of Cups. I was tempted to keep that deck :-) but I didn't. I contacted the vendor, he sent me a brand new deck that was complete and I sent back the defective deck. Since the deck looks like it's still in print the vendor might be able and willing to send another one.

northsea	08 May 2004
I did, and they couldn't; they're a person rather than vendor. Good idea, though. edited to add: thanks, hedgecub! worth a try

hedgecub	08 May 2004
Try comp12@harpercollins.co.uk - afaict it's the email contact for Harper Collins queries that don't fit into their FAQ (in which they don't mention printing errors). (I'm assuming you mean Element books which is an imprint of Thorsons which is an imprint of Harper Collins.)

The arthurian tarot defect - email? thread was originally posted on 08 May 2004 in the Talking Tarot board, and is now archived in the Forum Library. Read the active threads in Talking Tarot, or read more archived threads.