Pao said:
at least I learned what not to do with my own clients.
I'm reminded of the theory that some people exist in order to be a negative example or a cautionary tale to others. That reader has inspired everyone who has reviewed this thread to behave like her polar opposite.
Not only is judging people WRONG, but it will close their ears to anything constructive we might have to say.
A caller not long ago told me that she was having an affair on her husband. She said that she keeps telling herself to stop doing it, but she "can't help herself" and returns to the paramour. Later in the conversation, she volunteered this: "I'm not the kind of person who commits adultery!"
I had to bite my tongue on bluntly stating, "Well, actually, yes you are; you told me so yourself", because that, to me, would have crossed the "be non-judgemental" line in a major way. Moreover, if I had said that, if she didn't flat out hang up on the spot, she would have shut down and closed her ears to anything else I said, and there were some things on the table in front of me she really needed to know. Like the part where if she ran off on her husband, she was in for a serious bout of Five-of-Pentacles financial distress.
Deep down, I am hoping she seeks marital counseling and spares herself and her husband a great deal of grief. But my personal opinion has no place in giving a reading. Without passing judgement on her personally, it was possible to outline the pitfalls she's at risk of falling into and the options open to her (including counseling). So that was what I did.