Disa
Welcome to the club. Lol.
It's when you can see and feel that the querent is obviously upset (but hiding it) though you have struggled your best to 'package what you see' nicely with the best sensitivity you can muster. And then, on their way out, they pat you on the back condescendingly and make some comment which negates your reading (as knee jerk reflex to you having told them something that they didn't want to hear).
Hmn.
Yep, and Yep
Best of luck to you in incorporating your new way of working.