Umbrae
Yes there is a difference.Grizabella said:... we think we know what they're thinking, but in reality, not being omniscient, we can't really know for sure. I don't see how anybody can disagree with that.
...Yes! But that's different than just assuming you already know. You ask them to figure it out. There's a difference between that and just assuming you already know.
Thus - the importance of developing rapport - so we can step aside from what we think (get out of our own way), get the sitter to step aside from what they think the issue is, and discover (together), what needs lie beneath the wants.
Assumptions lead to really really bad readings.