Hi love!
It means that there is a message for you. If the reading doesn't make sense with the question that you asked, then take it as a message. Read the message and make note of it. It could be about someone else, something else, or just random.
Then reshuffle and ask the original question again. Most times once you get the message that you need then you are able to then get the answer for the question that you originally asked.
If you still are not getting a clear answer than it may just be that it won't answer that specific question at this time.
You will also get lots of jumbled and different readings/answers if you ask the same questions over and over. So, if you have asked that question a lot then you may not get anything that makes sense as it has already been answered. You then wait and give the situation time to play out.
I hope that helps!
Hugs,
BeyondtheVeil