hi
I am a person who does a lot of grounding, and energy work though visualization before I read the tarot..
so did you do any of that before your reading.
as we are the reader of the tarot, a lot of time the universe uses our life lessons, experiences to further colour the tarot reading so we can make clarification of the tarot even more.
she said yes so that shouldn't matter, what could matter is a lot of time our own fears of being wrong can get in the way, and it is my own personal belief that there are some readings some of us are not good at.
for me I am unable to give myself readings, and there are some people for who knows why, that I just can't read for, like they got an energy block up about them. and so perhaps that is the problem for you.
and there are some days where we are just simply off.. so in that case I always try to have a good sleep and be in the best possible situation before doing a reading to increase my chances of doing the best reading I can.