I do not do readings over the Internet, rarely over the phone. Most of the readings are at a distance where a time is agreed upon, & I ask for no information other than the name & birthdate.
I use the querent's name & birthdate to focus. I write what thoughts I receive from that, if any. Then I shuffle the cards until they feel "tight", cut, put the cards together & then do the throw. I look the cards over, write any impressions before continuing with an interpretation. During the interpretation I also write on & off. I transcribe from the notes to email.