rachelcat
I bought an older version of Witches Runes (entitled Rune Oracle but the same book and art as Witches Runes) on eBay. When it came, I found it had two Thorn cards and no Wyn. (That's pretty funny, actually, because Wyn means Joy. Since they are missing the Wyn card, my new rune cards brought me considerably less joy than I thought they would!)
Ok, this is a used set AND an out of print version, but I thought "nothing ventured, nothing gained," so I emailed Llewellyn's customer service person to see if they would send me the missing card. This is the reply I got:
"I will put a new card in the mail, actually I will put a new deck in the mail because they changed the color of the back. Please give me your address so I can mail it out."
In return for such wonderful service, I want toot Llewellyn's horn a bit, so I am posting to tell everyone that they are doing this very nice thing!!! Based on this interaction, I think they are very worthy of lots of customer loyalty!
So my missing Wyn has turned to Joy after all!
Ok, this is a used set AND an out of print version, but I thought "nothing ventured, nothing gained," so I emailed Llewellyn's customer service person to see if they would send me the missing card. This is the reply I got:
"I will put a new card in the mail, actually I will put a new deck in the mail because they changed the color of the back. Please give me your address so I can mail it out."
In return for such wonderful service, I want toot Llewellyn's horn a bit, so I am posting to tell everyone that they are doing this very nice thing!!! Based on this interaction, I think they are very worthy of lots of customer loyalty!
So my missing Wyn has turned to Joy after all!
