Miss Divine
Quick update. After sending a third email (through the same form) and posting this thread I received an overnight response from Ilana at US Games. The cynical part of me thinks a PR person must have seen this thread, but that's partly what I was counting on.
Thanks Karen, AJ, but it's the time zone that's the issue with calling. I sure hope I don't get mailed a damaged card! (But I know what you mean. )
I emailed through the online form as well. It was a lady by the name Ilana Steiner, she was the one that emailed me back.
But years ago it was Stuart Kaplan that emailed me back. Just depends I guess.